Contact Us
Contact Us
Need help with an order, custom request, shipping question, or product recommendation? We are here to help.
What To Include
- Your order number, if you have one
- The email address used at checkout
- A short description of your question
- Photos, if your question is about a damaged or incorrect item
Response Time
We usually reply within 1-2 business days. During new drops, holidays, or busy seasons, replies may take a little longer.
Custom Requests
For personalized phone charms, bag charms, gift sets, or bulk custom orders, please include your preferred colors, initials, quantity, and any reference images.