Privacy policy
Last updated: February 26, 2026
最后更新:2026年2月26日
Elyyvera JEWELRY operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Elyyvera JEWELRY is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Elyyvera JEWELRY 运营本店及网站,包括所有相关信息、内容、功能、工具、产品和服务,旨在为您提供精心策划的购物体验(“服务”)。Elyyvera JEWELRY 由 Shopify 支持,使我们能够为您提供服务。本隐私政策描述了我们在您访问、使用、使用或使用服务进行购买或其他交易时,如何收集、使用和披露您的个人信息,或以其他方式与我们沟通。如果我们的服务条款与本隐私政策存在冲突,本隐私政策将对您的个人信息的收集、处理和披露进行管理。
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
请仔细阅读本隐私政策。使用和访问任何服务即表示您已阅读本隐私政策,并理解隐私政策中描述的收集、使用和披露您的信息。
Personal Information We Collect or Process
我们收集或处理的个人信息
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
当我们使用“个人信息”一词时,指的是能够识别或合理关联到您或其他人的信息。个人信息不包括匿名收集或已匿名化的信息,以致无法识别或合理关联于您。我们可能会根据您与服务的互动方式、居住地以及适用法律允许或要求,收集或处理以下类别的个人信息,包括由此得出的推断:
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
联系方式包括您的姓名、地址、账单地址、收货地址、电话号码和电子邮件地址。 -
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
包括信用卡、借记卡和金融账户号码、支付卡信息、金融账户信息、交易详情、付款方式、付款确认及其他支付信息。 -
Account information including your username, password, security questions, preferences and settings.
账户信息包括用户名、密码、安全问题、偏好设置。 -
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
交易信息包括您查看的商品、放入购物车、添加到愿望单,或购买、退货、换货或取消的物品,以及您过去的交易。 -
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
与我们的沟通, 包括您在发送客户支持咨询时所包含的信息。 -
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
设备信息 ,包括您的设备、浏览器或网络连接信息、您的 IP 地址以及其他唯一标识符。 -
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
使用信息, 包括您与服务的互动信息,包括您如何以及何时与服务互动或使用服务。
Personal Information Sources
个人信息来源
We may collect personal information from the following sources:
我们可能会从以下来源收集个人信息:
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Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
直接来自您, 包括创建账户、访问或使用服务、与我们沟通或以其他方式提供个人信息; -
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
通过服务自动进行,包括在您使用我们的产品或服务或访问我们的网站时,从您的设备上发送,以及通过 Cookies 和类似技术的使用; -
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
来自我们的服务提供商 ,包括当我们委托他们启用某些技术,以及他们代表我们收集或处理您的个人信息时; - From our partners or other third parties.
来自我们的合作伙伴或其他第三方。
How We Use Your Personal Information
我们如何使用您的个人信息
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
根据您与我们的互动方式或您使用哪些服务,我们可能会将个人信息用于以下目的:
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Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
提供、定制并改进服务。 我们使用您的个人信息为您提供服务,包括履行合同、处理您的付款、履行您的订单、记住您的偏好和感兴趣的商品、向您发送与账户相关的通知、处理购买、退货、换货或其他交易,创建、维护及管理您的账户, 安排运输、促进退货和换货、让您能够发布评价,并为您打造个性化购物体验,例如推荐与您购买相关的产品。这可能包括使用您的个人信息来更好地定制和改进服务。 -
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
市场营销与广告。 我们使用您的个人信息进行营销和促销目的,例如通过电子邮件、短信或邮寄发送营销、广告和促销信息,以及向您展示服务或其他网站上的产品或服务在线广告,包括基于您之前购买或加入购物车的商品及其他服务活动。 -
Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
安全与防欺诈。 我们使用您的个人信息来认证您的账户,提供安全的支付和购物体验,检测、调查或采取行动,防止欺诈、非法、不安全或恶意活动,保护公共安全,并保障我们的服务安全。如果您选择使用服务并注册账户,您需负责保护您的账户信息安全。我们强烈建议您不要与他人分享用户名、密码或其他访问权限。 -
Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
与你沟通。 我们利用您的个人信息为您提供客户支持,及时响应您,为您提供有效服务,并维护与您的业务关系。 -
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
法律原因。 我们使用您的个人信息以遵守适用法律或响应有效的法律程序,包括执法部门或政府机构的请求,调查或参与民事证据披露、潜在或实际诉讼,或其他对抗性法律程序,以及执行或调查可能违反我们条款或政策的情况。
How We Disclose Personal Information
我们如何披露个人信息
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
在某些情况下,我们可能会出于合法目的向第三方披露您的个人信息,但受本隐私政策约束。此类情况可能包括:
- With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
通过 Shopify、供应商及其他代表我们提供服务的第三方(如 IT 管理、支付处理、数据分析、客户支持、云存储、履单和发货)。 - With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
与业务和营销合作伙伴合作,提供营销服务并向您进行广告。例如,我们使用 Shopify 支持基于您在不同商家和网站的在线活动,通过第三方服务进行个性化广告。我们的业务和营销合作伙伴将根据其自身的隐私声明使用您的信息。根据你所在的地区,你可能有权指示我们不分享关于你的信息,以展示基于你在不同商家和网站的在线活动的定向广告和营销。您可以在这里行使选择退出这些使用的权利。 - When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
当您指示、请求或以其他方式同意我们向第三方披露某些信息时,比如通过发货或通过社交媒体小工具或登录集成。 - With our affiliates or otherwise within our corporate group.
无论是与我们的关联公司还是我们企业集团内的其他关系。 - In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
涉及商业交易,如合并或破产,遵守任何适用的法律义务(包括回应传票、搜查令及类似请求),执行适用的服务条款或政策,并保护或捍卫服务、我们的权利以及用户或其他人的权利。
Relationship with Shopify
与 Shopify 的关系
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
这些服务由 Shopify 托管,Shopify 会收集并处理关于您访问和使用服务的个人信息,以便为您提供和改进服务。您提交给服务的信息将被传输并分享给 Shopify 以及可能位于您居住国以外国家的第三方,以便为您提供和改进服务。此外,为了保护、发展和提升我们的业务,我们使用了某些 Shopify 增强的功能,这些功能整合了您与我们商店、其他商家和 Shopify 互动中获得的数据和信息。为了提供这些增强功能,Shopify 可能会利用您与我们商店、其他商家以及 Shopify 互动中收集的个人信息。在这种情况下,Shopify 负责处理您的个人信息,包括响应您行使个人信息使用权利的请求。想了解更多关于 Shopify 如何使用您的个人信息及您可能拥有的任何权利的信息,您可以访问 Shopify 消费者隐私政策 。根据你所在的地区,你可能会对个人信息行使某些权利,点击此处 Shopify 隐私门户链接 。
Third Party Websites and Links
第三方网站与链接
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
服务可能会提供指向第三方运营的网站或其他在线平台的链接。如果您点击了非我们关联或控制的网站链接,应查看其隐私和安全政策及其他条款和条件。我们不保证也不对这些网站的隐私或安全负责,包括这些网站信息的准确性、完整性或可靠性。您在公共或半公共场所提供的信息,包括您在第三方社交网络平台分享的信息,也可能被其他服务用户和/或这些第三方平台的用户查看,且不受我们或第三方使用限制。我们包含此类链接本身并不意味着对这些平台或其所有者或运营者内容的任何认可,除非在服务中披露。
Children's Data 儿童数据
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
本服务不供儿童使用,我们也不会有意收集您所在辖区未成年儿童的任何个人信息。如果您是向我们提供个人信息的孩子的家长或监护人,您可以使用以下联系方式联系我们,请求删除相关信息。截至本隐私政策生效之日,我们尚无实际信息表明我们“分享”或“出售”(适用法律中对此术语的定义)16岁以下个人的个人信息。
Security and Retention of Your Information
信息的安全性与保存
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
请注意,没有任何安全措施是完美或无法突破的,我们也无法保证“完美安全”。此外,您发送给我们的任何信息在运输过程中可能不安全。我们建议您不要使用不安全的渠道向我们传达敏感或机密信息。
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
我们保留您的个人信息的时间长短取决于多种因素,例如我们是否需要这些信息来维护您的账户、为您提供服务、履行法律义务、解决争议或执行其他适用的合同和政策。
Your Rights and Choices 您的权利与选择
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
根据你所在的地区,你可能拥有以下列出的部分或全部关于个人信息的权利。然而,这些权利并非绝对,可能仅适用于特定情况,在某些情况下,我们可能会根据法律允许拒绝您的请求。
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Right to Access / Know. You may have a right to request access to personal information that we hold about you.
访问/知情权。 您可能有权请求访问我们保存的关于您的个人信息。 -
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
删除权。 您可能有权要求我们删除我们保存的关于您的个人信息。 -
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
纠正的权利。 您可能有权要求我们更正我们关于您的不准确个人信息。 -
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
可携带权。 在某些情况下和例外情况下,您可能有权接收我们持有的关于您的个人信息副本,并请求我们将其转交给第三方。 -
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
选择退出定向广告销售或分享的权利。 根据您所在的地区,您可能有权选择退出“销售”或“共享”个人信息,或选择不处理被视为“定向广告”目的的个人信息处理,这些目的符合适用的隐私法定义。您可以在这里行使选择退出这些使用的权利。请注意,如果您访问本网站时启用了全球隐私控制的退出偏好信号,具体取决于您所在的地区,我们会自动将此视为您对访问网站的设备和浏览器的选择退出请求。如果我们能将发送信号的设备关联到 Shopify 账户,我们也会对该账户应用退出请求。想了解更多关于全球隐私控制的信息,可以访问 https://globalprivacycontrol.org/。除全球隐私控制外,我们不识别来自您的浏览器或设备发送的其他“请勿追踪”信号。 -
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
管理沟通偏好。 我们可能会向您发送促销邮件,您也可以随时通过邮件中显示的退订选项选择不接收这些邮件。如果您选择退出,我们仍可能向您发送非促销邮件,例如关于您的账户或您已下单的邮件。
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
如果您居住在英国或欧洲经济区 ,并且受当地法律规定的例外和限制,除了上述权利外,您还可以行使以下权利:
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Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
对处理及加工限制的反对: 您可能有权要求我们停止或限制处理个人信息以进行某些特定目的。 -
Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.
撤回同意: 当我们依赖同意处理您的个人信息时,您有权撤回该同意。如果您撤回同意,这不会影响基于您同意的任何处理程序在撤回前的合法性。
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.
您可以在服务中注明或通过以下联系方式联系我们行使上述任何权利。想了解更多关于 Shopify 如何使用您的个人信息以及您可能拥有的任何权利,包括与 Shopify 处理数据相关的权利,您可以访问 https://privacy.shopify.com/en。
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
我们不会因你行使这些权利而歧视你。在处理您的请求之前,我们可能需要核实您的身份,这也是适用法律允许或要求的。根据适用法律,您可以指定授权代理人代表您提出行使权利的请求。在接受代理人的此类请求之前,我们会要求代理人提供您授权其代表您的行动的证明,并且可能要求您直接向我们验证身份。我们将根据适用法律及时回复您的请求。
Complaints 投诉
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.
如果您对我们处理个人信息的方式有投诉,请使用以下联系方式与我们联系。根据您所在的地区,您可能有权通过以下联系方式对我们的决定提出申诉,或向当地数据保护机构提出投诉。关于欧洲经济区,你可以在这里找到负责数据保护监管机构的名单。
International Transfers 国际转会
Please note that we may transfer, store and process your personal information outside the country you live in.
请注意,我们可能会将您的个人信息转移、存储和处理到您居住国以外。
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
如果我们将您的个人信息从欧洲经济区或英国转移出去,我们将依赖公认的转移机制,如欧盟委员会的标准合同条款,或英国相关主管机关签发的任何等效合同(视情况而定),除非数据传输对象是被认定提供足够保护水平的国家。
Changes to This Privacy Policy
本隐私政策的变更
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
我们可能会不时更新本隐私政策,包括反映我们做法的变化或其他运营、法律或监管原因。我们将在本网站上发布修订后的隐私政策,更新“最后更新”日期,并根据适用法律提供通知。
Contact 联系方式
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at hello@elyyvera.com
We are the data controller of your personal information under applicable data protection laws.
如对我们的隐私实践或本隐私政策有任何疑问,或想行使您的权利,请通过 hello@elyyvera.com 联系我们。我们是适用数据保护法下您的个人信息的数据控制者。